Privacy Policy.

Who we are

This website is operated by Beauty Raena LLC ("BeautyRaena," "we," "us"), based in Las Vegas, Nevada. This policy explains what information we collect through this website and our booking links, how we use it, and the choices you have.

Information we collect

Information you give us. When you join a waitlist, book or pay for a training, or email us, we collect details such as your name, email address, phone number, and anything you choose to include in your message.

Payment information. Payments are processed by our payment providers. We do not see or store your full card number. We receive a record of the purchase, such as what you bought, the amount, and the date.

Information collected automatically. Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type, and pages visited, to keep the site running and secure. We also use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site, measure our advertising, and show relevant ads on Facebook and Instagram. You can manage how Meta uses this information in your Facebook and Instagram ad settings, and you can block or clear cookies in your browser settings.

How we use your information

• To process bookings and payments and confirm your seat
• To contact you about scheduling your training and your account
• To give graduates access to the student portal and graduate benefits
• To send marketing emails and texts about our trainings, products and offers
• To measure and improve our advertising
• To answer your questions and provide customer support
• To keep our website and services secure and working properly

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business, and only as needed for them to do so:

• HighLevel (LeadConnector) — our customer management, email and booking-link platform
• Stripe — payment processing
• Affirm, Klarna and Afterpay — only if you choose one of them to finance your purchase, under their own terms and privacy policies
• Netlify — website hosting
• Meta (Facebook and Instagram) — advertising measurement through the Meta Pixel
• Kajabi — our student portal and online courses
• Shopify — our BeautyRaena Supplies store, which has its own privacy policy

We may also share information if required by law or to protect our rights.

Emails and text messages

You can unsubscribe from our emails at any time using the link at the bottom of any message. We send transactional messages, such as booking confirmations, even if you unsubscribe from updates. If you provide your phone number, you may receive marketing and informational text messages from BeautyRaena, including recurring automated messages. Consent to marketing texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

Business assessments

If you purchase a Customized 30-Day Business Strategy, we collect the business information you provide in your assessment, which may include your services, pricing, revenue ranges, marketing, team and business goals. We use it only to prepare your strategy and to contact you about it. We do not sell it or share it publicly, and we do not use identifiable details from your assessment as an example without your permission.

How long we keep information

We keep your information for as long as needed to provide our services, keep student records, and meet legal, tax and accounting requirements, then delete or anonymize it.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you by emailing management@beautyraena.com. Nevada residents may also submit a request that we not sell their covered information to that same address; we do not sell personal information.

Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Security

We use reasonable measures to protect your information, and payments are handled by providers that follow industry security standards. No method of transmission over the internet is completely secure.

Other websites

Our site links to other services, including our social media pages, our Supplies store, our salon website and the student portal. Their own privacy policies apply when you use them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Questions about this policy can be sent to management@beautyraena.com.